Shipping and Returns
INTERNATIONAL SHIPPING
Countries Available
All orders are shipped directly from our warehouses located in Hong Kong. We currently ship to the following countries:
Australia
INTERNATIONAL TERMS & CONDITIONS
Please carefully read the following terms and conditions concerning International orders with gnc.com.au
Any applicable customs, duties, and taxes will be included in amount due at time of check-out. No additional fees charged at time of delivery; arrival times may vary based on border clearance delays.
Any order being shipped to a destination outside of the Hong Kong may be subject to incremental import duties and taxes that are levied and collected as a part of the International Handling Fee during Checkout. A summary of these charges will be included in the International Handling Fee line. The order total presented at Checkout will be the exact amount that you will be billed. There will not be any additional costs billed upon delivery or due as C.O.D. charges.
When placing an order with gnc.com.au, you are considered the importer of record and must comply with all applicable laws and regulations. Charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be borne by you.
Some items sold on gnc.com.au may require special handling as specified by federal, state and local regulations governing the transport of these items; therefore, the shipment of some products to certain locations may not be possible. Please allow additional delivery time for orders with a shipping destination outside of Hong Kong.
Please allow additional delivery time for orders with a shipping destination outside of Hong Kong.
All prices on gnc.com are shown in Australian Dollars (AUD). The price is exclusive of any import duties, taxes, currency conversion fee and shipping charges. The above fees will be calculated at the time of Checkout.
If you have any questions concerning your order and you currently live outside of the Australia, you must contact us via e-mail . We do not currently offer a phone number for International inquiries.
By ordering goods from this website, I hereby authorize a licensed customs broker chosen by the operator of the website to act as my agent and to transact business with the applicable border services agency to clear my merchandise, and account for applicable duties and taxes.
Disclaimer:
No Returns - Due to shipping time frames for International customers, all Sales are Final. International Customers assume all risk and liability. Returns to GNC locations or back to the point of origin will not be accepted for a refund or exchange.
*Please pay attention to the parcel tracking status and collect the parcel as soon as possible. Once the parcel has been returned to our AU RTS warehouse, the resent minimum charge is AUD20 per parcel and paid by the addressee.
**The Reminder Notification of Collection will be sent to remind the addressee to collect the parcel by email. If collection is not made within the retention period (10 working days), the item will be returned to the sender (if applicable) or regarded as an undeliverable item and disposed of in accordance with relevant procedures. No refund will be arranged.
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